CANCELLATION AND REFUND POLICY

At CPR with JR, we take your commitment to your education seriously. Once registration has been processed, no refunds will be given. If you need to cancel the class, you will be entitled to full credits for up to 60 days from the original class date. However, fees will be deducted if the cancellation is requested within 1 to 2 days before the class (please see the Rescheduling Policy below) and cancellation will not be honored on the day of the class.
CPR with JR reserves the right to cancel any classes without possibility of refunds if the cancellation is due to a natural disaster, extreme weather conditions, building shut downs, or other causes that are not caused by CPR with JR rendering us unable to conduct the class. If such situations do occur, you will be allowed to reschedule without penalty or hold credit without expirations.
CPR with JR reserves the right to cancel any classes if classes fall below a minimum of 3 students. If such situations do occur, you will be notified at least 1 day in advance and will be given a choice to reschedule without penalty or receive a full refund.

RESCHEDULING POLICY

We understand that unforeseen circumstances may arise, and we are here to help. To reschedule, you must contact us at 727.645.7291 on weekdays or weekends during business hours (9am-5pm EST). We will not honor any rescheduling request if we do not have proof that you have attempted to contact us. If you are unable to reach a customer service representative during those hours, please leave us a voice message and email us at customerservice@cprwithjr.com. We are closed for Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. Rescheduling requests made on those 5 holidays will not be counted until the next business day. You may only reschedule once for each course you registered for. The rescheduled class must take place within 60 days of the original class date.
3 days in advance or more notice: If you contact us within business hours (9am-5pm EST) 3 days or more before the day of your class (excluding holidays listed above), then no fee will incur.
1-2 days before the day of the course: If you contact us within business hours (9am-5pm EST) 1 to 2 days before the day of your class (excluding holidays listed above), a $35 fee will apply for any BLS and Heartsavers Courses and a $50 will apply for Pediatric courses.
On the day rescheduling: You are not allowed to reschedule on the day of the class. If you request to reschedule on the day of the class, you will be considered as a NO SHOW student. Please see the NO SHOW policy below.
Rescheduled more than once: We do not allow rescheduling more than once. We will not issue a refund, grant credit, nor reschedule you to another class if you are not able to make it to the rescheduled class unless there are extreme weather conditions rendering you unable to come to class. In cases of extreme weather conditions resulting in MTA or DOE suspensions, we will reschedule you without fee or penalty to another class.

LATENESS POLICY:

We value punctuality and respect the time of all our students. You must come to class on time. We recommend you arrive at least 15 minutes prior to the start of the class. If you are late, you may be turned away from the class. However, we understand that sometimes unforeseen circumstances can arise, and we grant leniency to students who arrive within 15 to 45 minutes late. If this happens to you, you will be eligible to reschedule the class according to our rescheduling policy, which can be found above. But please note, if you claim to be late but are unable to come to the actual location within the 15 to 45 minutes timeframe, you will not be granted this privilege.

NO SHOW POLICY:

If you fail to show up to class without notifying us at least one day before the start of the class, you will be considered a NO SHOW student, and no refunds, credit, or rescheduling will be granted.
NO REFUND
Please also take note that our online courses do not offer any refunds, whether partial or whole, once registration has been completed. Should you encounter any technical issues, please contact AHA (1-888-242-8883 or help@onlineaha.org). Exchanging from an online course to a physical in-class course is NOT PERMITTED under any circumstances.

PAYMENT POLICY

When it comes to payment, we do not accept personal checks. However, we accept Visa, MasterCard, Discover, American Express, money order, and cash.
CREDIT CARD CHARGE BACK/DISPUTE
If you place a charge in dispute, you (or the cardholder) will be responsible for a processing fee of $25.00 in addition to the original charges.

PRIVACY POLICY:

Your privacy is of utmost importance to us. Any information we gather from you will only be used within CPR with JR. We do not store any credit card or payment information. The only information stored will be your name, mailing/billing addresses, phone number, and email. Your information will never be sold to outside vendors, and only our partners (e.g., Authorize.net, mail carriers, the AHA) will have access to your information to complete your transaction.

CLASSROOM POLICY:

To ensure the best training experience for all our students, please make proper arrangements for the day. We ask that you do not bring your children or pets to the office and classroom, as this can be distracting to other students. If this policy is violated, you will be turned away from the class, and the rescheduling/no-show policy, along with any applicable fees, will apply.

All Reviews 5.0google logoGoogle 5.0
Overall Rating
5.0 50 reviews
Mai Family Avatar
Mai Family
4/29/2025
Very Knowledgeable, friendly and enjoyable.
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Debra Columbo Avatar
Debra Columbo
4/21/2025
I attended a CPR renewal April 16th . My instructor was Darian. I have gone to more CPR renewals than I can count and Darian was the most impressive instructor I’ve ever had.
She is knowledgeable, relevant to real life & personable. I highly recommend this company CPR with JR.
Thank you for an impressive experience.😀
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Megan Leslie Avatar
Megan Leslie
10/05/2024
What a fantastic class! Jenny and Dominic were excellent instructors for our small team—professional, knowledgeable, and engaging. We would absolutely hire them again! Their positive energy made learning CPR and first aid enjoyable, and they were extremely well-versed in the material. (Bonus: they even helped us create a fun TikTok at the end!)
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daniel mavrides Avatar
daniel mavrides
8/05/2024
What a pleasure, an E learning and skills in person CPR class with JR. It went smoothly, and JR has it all together to get your CPR certification!
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David McKitrick Avatar
David McKitrick
8/05/2024
If you are looking for a professional interactive, lively and enjoyable learning experience, CPR with JR is your TOP choice!!! We have been enrolling the majority of our staff throughout the last several years and our team always has great things to say about their experience. I highly recommend CPR with JR if you are someone who wants the knowledge for yourself or if you are a professional working in an area where there may be a need to save a life!
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Deborah Bonnema Avatar
Deborah Bonnema
7/05/2024
I highly recommend this CPR and first aid class. By far the best I have attended in the last 27 years of my career. Darien was well organized, Informative, professional. The classroom setting was comfortable and smaller group size. Perfect for learning.
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Amanda Berrios Avatar
Amanda Berrios
7/05/2024
Amazing teacher! We got the perfect instruction and the environment was very safe and comfortable. Any questions I had were answered right away and our teacher was so positive. Absolutely loved the class and it was so much fun!
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Visiting Angels Avatar
Visiting Angels
5/05/2024
My office staff just completed a CPR training session with Jenny and Dom. They were both outstanding, helpful, professional, and entertaining. The course moved at a steady pace, and was very educational and interactive! My entire team at Visiting Angels - Tampa, Tarpon Springs, Wesley Chapel, Lutz and New Port Richey is now CPR certified. I highly recommend CPR with JR to anyone in the Pasco, Pinellas and Hillsborough area!
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Laura Arnold Avatar
Laura Arnold
5/05/2024
This was the best CPR class I have ever attended. The care and attention Jenny puts into her teaching made this class engaging and informative. We will be using her at our childcare center for many years to come.
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Jim Boice Avatar
Jim Boice
5/05/2024
Trainer kept the 3 hour session moving along at a nice pace with a pleasant mixture of fun and light talk. She added some personal experience with video's to make it informative and entertaining. I appreciate the work involved in training sessions and look forward to my next renewal in 2 years.
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Summer Elisabeth Avatar
Summer Elisabeth
5/05/2023
This team was a dream!! I loved their energy, the visuals, and the slideshow. ALL very informative. Extremely well managed and patient! Highly recommended ✔️
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Martha Martin Avatar
Martha Martin
5/05/2023
I took a class last year at CPR with JR. I was so nervous because I hadn’t been in school for a while. I was also worried about passing the test, but taking this class was such a great experience that at the end of the class I felt ready to take not one test but many more and pass them all.
They are so great at what they do, they are so nice and understanding.
I came back because I need to take another class this year and I wouldn’t do it anywhere else, no matter the distance the time, the cost or anything else. J. R. and her team are simply the best.
Thank you JR for sharing your knowledge and doing so with such professionalism.
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Emma Dean Avatar
Emma Dean
5/05/2023
Highly recommended. They were helpful and responsive from the moment I called and texted in panic trying to get a last minute course. The class began promptly. Jenn and Dom are great teachers. It was fun, engaging, and I learned alot that I feel I'll retain long term. The class was also in this cute coffee shop that made the experience that much more personable and inviting. Well done!
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Terry Cipriano Avatar
Terry Cipriano
5/05/2023
The CPR with JR adult/infant class was awesome, Jenny and Dominic made it a fun experience and they were very knowledgeable and the time (3 hrs) just flew by. I highly recommend CPR with JR to everyone who wants to learn how to save a life, I have my first grandchild due any day now and hopefully will never have to use it but if I did I now feel prepared. Jenny and Dominick make you feel like your old friends the minute you walk in t the class.
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J Scott Avatar
J Scott
5/05/2023
After taking CPR for the past 24 years this was absolutely the best training I’ve been to hands down! Fun, informative, updated and hands on learning. I send all my staff to Jenny so I no I can be confident in their training. 10 out of 10 would recommend.
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